Our AI-enabled SMS Troopers (real people) position themselves at the frontline to text your customers and recover abandoned checkouts.
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Our SMS Troopers are real people providing your customers with a personalized concierge shopping experience. We answer questions instantly and help convert abandoned carts into completed checkouts through genuine human conversation.
Set it and forget it with our automated recovery system. SMS Troopers monitor and contact your customers seven days a week, from 8am-9pm in their respective timezone, ensuring no abandoned cart goes unnoticed.
Go live within minutes with our seamless integration process. Simply install our Shopify App and we automatically sync your abandoned checkouts, allowing you to start recovering lost revenue immediately.
Convert abandoned carts into sales with personalized SMS conversations and smart discount management
Engage customers through their preferred channel. SMS boasts higher open rates (90%+) than email (15%), ensuring your message gets seen.
Our SMS Troopers provide real-time support, answering questions and building confidence to complete purchases.
We automatically generate unique single-use discount codes, eliminating the risk of code sharing or leaks.
Target the right customers with customized approaches based on their abandoned cart checkout value.
Choose from percentage-based discounts, fixed amounts, or free shipping offers for every segment you set up.
We analyze all conversations with your customers to understand common questions and provide actionable insights to improve your online store.
Hear from the merchants who've transformed their recovery rates
Super impressed with the results. Our automated emails & SMS flows have never been really effective (around 1-2% recovery), but now we are recovering around 24% of abandoned carts! It only took a few minutes to setup, and we immediately saw the results. Highly recommend this app.
We've noticed happier customers, more engagement, and even repeat purchases just because of how seamless and personal the experience feels.
The newly-launched segmentation feature with multiple discount options (percentage, fixed, and free shipping) is awesome! SMS Troopers helps us upsell effectively, increasing our overall sales.
Instead of having to invest in additional staff, they took care of the work with real people. And it's been SUPER effective. We are now recovering 31% of abandoned checkouts compared to 1% from the automated email flows we spent months developing and tweaking.
SMS Troopers has been a game changer for the companies I've worked with. They have literally generated hundreds of thousands of US dollars in recovered revenue for us. I highly recommend them.
The concierge service that SMS Troopers offers our customers has been great and has helped us to gain trust and build a long-lasting relationship with our customers. I would highly recommend it.
SMS Troopers has been a great tool for the clients I advised. The ability to gain insights from the conversations and improve your overall conversions has been great. I definitely would recommend this to any e-commerce store looking to improve their recovery rates.
Our SMS recovery process is simple, effective, and completely hands-off for you
30 minutes after a customer abandons their checkout, we send a personalized SMS asking if they have questions or need a discount code.
When customers reply, our SMS Troopers engage in real conversations to address product, shipping, or payment questions.
We provide customers with unique, single-use discount codes that push them to complete their purchase.
Our system automatically detects when a customer abandons their checkout on your Shopify store.
After 30 minutes, we send a friendly, personalized text message to re-engage the customer.
Our SMS Troopers engage in real conversations, answering questions about products, shipping, or payment options.
We provide a single-use discount code tailored to the customer's needs to incentivize purchase completion.
We track conversions using unique discount codes as attributes, ensuring we only count abandoned checkouts that we genuinely recovered.
We analyze customer conversations to provide weekly actionable insights that help you improve your store's user experience and reduce future cart abandonment.
SMS Troopers
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Hi Sarah! We noticed you left some items in your cart at Fashion Nova. Can we help with any questions about your order?
2:15 PM
Yes, I was wondering about the shipping time to Philippines?
2:18 PM
Great question! For the Philippines, standard shipping takes 5-7 business days. Would you like me to check if express shipping is available?
2:20 PM
That would be helpful, thanks!
2:22 PM
I checked and express shipping (2-3 days) is available! I can also offer you a 15% discount code: SARAH15 to help with your purchase today.
2:25 PM
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